Parent Concerns

  • The School Support Team members become fully acquainted with each school administrator and his/her school in order to help problem solve and offer suggestions for improvement. With this first-hand knowledge of the schools, the Area Superintendents communicate school needs to other departments for support and quick intervention.  This knowledge of schools and school leaders also helps the Area Superintendents resolve parent concerns.

    Parents with a concern should first attempt to contact the appropriate personnel at their child's school.  Teachers, school counselors, social workers, and appropriate administrators should be given the opportunity to address the matter and provide parents with a resolution.

    In the event that the school is unable to provide a resolution, parents should contact the office of School Support to express their concern.  The information you provide will be given to the School Support Area Superintendent assigned to your school.  The Area Superintendent  will make contact with the parent and the principal of the school in order to bring resolution to the concern.


    If you have a concern the first step is to contact your child's teacher, counselor, or appropriate school administrator.






Contact Us

  • School Support Services
    2465 Gillespie Street
    Fayetteville, NC 28306
    Phone:  (910) 678-2495
    Fax:  (910) 678-2330

    Dr. Jane Fields
    Associate Superintendent