Refund Requests and Returned Checks

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  • Child Nutrition Services
    810 Gillespie Street
    Fayetteville, NC 28306
    Phone: 910-678-2502
    Fax: 910-678-2542

    Beth Maynard
    Executive Director

  • Refund Requests
    Upon request from the parent within 60 days from the date of student withdrawal, positive balances will be refunded to the parent by Child Nutrition Services.

    Returned Checks
    Checkredi is the check recovery company Child Nutrition Services uses for collections on returned checks written to Cumberland County School Cafeterias.  The company is authorized to assess fees for each check, in addition to the face value of the unpaid check.

    All inquiries regarding an unpaid check should be addressed to the Checkredi Company directly at 1-800-742-2595.

    Child Nutrition Services reserves the right to refuse checks if such action is deemed necessary.

  • In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

    Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

    To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

    USDA is an equal opportunity provider, employer, and lender.