Refund Requests and Returned Checks

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  • Child Nutrition Services
    810 Gillespie Street
    Fayetteville, NC 28306
    Phone: 910-678-2502
    Fax: 910-678-2542

    Beth Maynard
    Executive Director

  • Refund Requests
    Upon request from the parent within 60 days from the date of student withdrawal, positive balances will be refunded to the parent by Child Nutrition Services.

    Returned Checks
    Checkredi is the check recovery company Child Nutrition Services uses for collections on returned checks written to Cumberland County School Cafeterias.  The company is authorized to assess fees for each check, in addition to the face value of the unpaid check.

    All inquiries regarding an unpaid check should be addressed to the Checkredi Company directly at 1-800-742-2595.

    Child Nutrition Services reserves the right to refuse checks if such action is deemed necessary.

  • In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

    Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

    To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

       1.  mail:
            U.S. Department of Agriculture
            Office of the Assistant Secretary for Civil Rights
            1400 Independence Avenue, SW
            Washington, D.C. 20250-9410;

      2.  fax:
           (833) 256-1665 or (202) 690-7442; or

      3.  email: program.intake@usda.gov

     

    This institution is an equal opportunity provider.